• Shopping
• Sizing
• Payments
• Shipping Policies
• Privacy
• International Orders
• Updating your Personal Information
• Taxes
• Your Account
• Return Policies
• Forgot your Username and Password?
• Tailoring
• Security
•  
•  
•  

SHOPPING

We have designed our site in a straight-forward fashion so that you can find quickly what you're looking for. From any page, just click on the desired text on the menubar (for example "Suits") to view the items offered in that category.

To purchase items, just click on the "Add to Cart" button. If you have not logged on before doing so, you will be prompted to create an account. You may add as many items as you wish to your shopping bag. Once you have added an item you wish to purchase to your shopping bag you may continue shopping by clicking the "Continue Shopping" button.

Once you are ready to checkout you can return to your shopping bag by clicking on "cart" on the top menu of all pages. Click on "Checkout" to proceed. You will be asked to confirm your shipping address and payment information. After having clicked on the "confirm order" button, you can continue shopping or verify your order status.

Tax and shipping is calculated automatically for shipments within the US and Canada. Click on the highlighted words for our shipping and tax policies or for international orders .

Once your order has been processed through our secure server, we will fill it within 24 hours and ship it to you as soon as possible. We will then send you a confirmation by email to tell you when you can expect your items.

If you have any question or just want some advise, don't hesitate to contact us . We will be happy to walk you through our site.

PAYMENTS

SuitAuthority.com accepts American Express, Visa, Discover , Diners Club International and Mastercard as methods of payment for your orders.

PRIVACY POLICY

At SuitAuthority.com, we are committed to protecting your privacy.

SuitAuthority.com collects customer information through its web site. We use this information to process orders, enhance our customer's shopping experience, and communicate with our customers about products, services, and promotions. At no time, do we sell, trade or rent the information you provide us online with any outside company or third party.

When you place an order at SuitAuthority.com, we collect your name, mailing address, and phone number. We also collect your email address when you order from our web site, so that we can send you any necessary email messages related to your order, such as an order confirmation notice.

If at any time you would like us to delete any of your personal information on file, feel free to contact us by email at info@SuitAuthority.com . Please be sure to include your email address and full name.

*Please note that all free dress shirt and tie are subject to change upon the availability of the item.

UPDATING YOUR PERSONAL INFORMATION

We will greatly appreciate you taking the time to update your phone number, address, email or size information in case of any changes. Just email us the new information at info@SuitAuthority.com

YOUR ACCOUNT

Logging into your account lets you follow-up on your orders. The order status will state "pending" once you have confirmed your order and while we are processing it. It will state "shipped" once it has been sent to you. Please contact us if you have any questions.

FORGOT YOUR USERNAME OR PASSWORD?

Just send us an email at info@SuitAuthority.com asking for them. Please include your full name and phone number in order for us to locate your file. We then send you an email with the correct information.

Guaranteed Satisfaction

www.SuitAuthority.com guarantees 100% satisfaction. If for some reason you are not completely satisfied with the item(s) you purchased, we will gladly assist you in a prompt refund or exchange. Please contact us for further assistance.

SIZING

Please click here for help on how to find your correct size.

SHIPPING POLICY

Orders of $129 or more automatically receive free Standard Shipping.

Following credit approval, your order will be processed the next business day (Monday through Friday not including holidays) Weekends are not included .

STANDARD SERVICE - $14.95US Estimated arrival time up to 7 working days ,based on availability .Some products may take up to 10 working days due to back orders.

ONE-DAY SERVICE - $65-$75 Estimated arrival time up to 2 days (Depending on Geographic Region) US Estimated arrival time up to 2 days

One-Day delivery, depending on product availability, ships UPS. You should receive your order within 1 to 2 business days from the day we ship your order based on availability on stock .Weekends are not included.

For International orders we ship via USPS International Express. You should receive your order within 5 to 8 business days from the day your order is shipped. INTERNATIONAL SERVICE - $44.95US (outside North America)

*Please note that all purchases made after 3 PM Eastern Time (12 PM Pacific Time) will be processed and sent out on the following business day.

No refunds on ties, we only allow exchange.

All items from Clearance there are a no return or money back policy. All sales are final.

For Exchanged items, there will be a $20 fee for shipping and handling per item per order.

INTERNATIONAL ORDERS

Why Use Paypal?

• It's Fast
  Payments can be sent instantly, quicker than sending checks or money orders.
• It's Easy
  Send money to anyone in just a few clicks.
• It's Private
  PayPal does not reveal your financial information to sellers.
• It's Trusted
  Advanced fraud prevention helps keep you secure.
• It's Global
  PayPal is accepted worldwide, and can be used to make payments locally or internationally.
• It's Cost-Effective
  We don?t charge a fee to make a purchase (fees apply for currency conversion), and PayPal is affordable for businesses of all sizes.

TAXES

Sales tax charged on items shipped to the US or outside California.

RETURN AND EXCHANGE POLICY

We guarantee your satisfaction with every purchase. We have an unconditional return policy on all unworn, and unused new items purchased. All Returns must come with their original packing and labels. We do not accept items that have been worn or altered. All suits must be returned as a whole, They must include jacket and pants unless told otherwise by a Suitauthority associate. Once the item is received, we will refund the full purchase price minus a 12% Restocking Fee. No shipping fees are refunded. All Refunds take Seven business days to process from date of refund. You must make a request to return your item within 7 days after you received your item, otherwise it will be deemed that you are satisfied with your purchase and the sale will become final.

Any exchange packages should be accompanied by a note that includes the following:

1. Your Full Name and Address
2. Your Shipping Zip Code #
3. The reason for return
4. What you need in exchange: Style / Color/ Size

No refunds on ties, we only allow exchange.

All items from Clearance there are a no return or money back policy. All sales are final.

For Exchanged items, there will be a $20 fee for shipping and handling per item per order.

TAILORING

Our suits come with raw hem pants that will need to be sewn or cuffed to your exact length and preference. Items that have been altered may not be returned.

SECURITY TECHNOLOGY

To prevent unauthorized Access, maintain data accuracy, and ensure the correct use of information, we have initiated physical, electronic, and managerial procedures to safeguard the information we collect online. State-of-the-art technology protects your data from unauthorized third parties. SuitAuthority uses Secure Socket Layer (SSL) software to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name and address during transactions, to provide a safe, secure shopping environment.

If you prefer not to submit credit card or other information through your browser, you may call us at 877-52-ORDER (877-526-7337). We are happy to help.